We're here to help
Get in touch with CareQ
Questions about setup, billing, or a feature? We typically respond within a few hours on business days.
Contact options
Email support
info@amdcode.com
For general help & technical issues
Sales & enterprise
info@amdcode.com
Multi-branch or custom plan queries
WhatsApp
Chat with us on WhatsApp
Fastest response for quick questions
Support hours
Monday – Saturday: 9 AM – 7 PM IST
Sunday: 10 AM – 4 PM IST
We aim to respond within 2–4 hours.
Sunday: 10 AM – 4 PM IST
We aim to respond within 2–4 hours.
Send us a message
Common questions
How fast will I get a response?
We aim to respond within 2–4 hours on business days (Mon–Sat, 9 AM–7 PM IST).
Is there phone support?
Currently we offer email and WhatsApp support. Phone support is available for Hospital plan subscribers.
I need help setting up my clinic
Email info@amdcode.com with your clinic name and we'll walk you through setup step by step.
Can I request a live demo?
Yes — email info@amdcode.com with your details and we'll schedule a screen-share demo at your convenience.